Avoid A Holiday Nightmare With TripAdvisor

Updated: December 26, 2020 | By | More

Most people today will check out TripAdvisor before booking a holiday as this is the place where you can see some of the most honest and useful reviews about destinations, hotels, bars, restaurants and attractions. While many people will not have a bad word said about TripAdvisor others think that some of the reviews are posted by people who simply want to be malicious. Whatever your viewpoint on this is one thing is certain – when you have a bad review/s on TripAdvisor that are accompanied by photos that back up the review you know that you are not reading a fictional account of a particular place.

Tour Operators BewareSmart people now make full use of TripAdvisor and will actively post comments while they are being a particular hotel or resort. This means that an information on an outbreak of food poisoning, poor hygiene from staff at a hotel, dangerous areas, filthy swimming pools, bugs, dirty rooms and more can and will be made available for everyone to see as soon as they are noticed. Information like this, especially if it is posted while on holiday can help others to avoid a hotel or resort and can make your case stronger if you need to make a claim against your tour operator when you get back home.

If you find that something is not right while on holiday you should speak to your rep as soon as possible as they are your first point of contact while abroad. They should be able to work with a hotel or resort staff to solve the problem immediately, if not they know that they can face the wrath of unhappy holidaymakers when they post comments on TripAdvisor. If you are planning on posting comments however you need to make sure that you are not just moaning and making comments that could be seen as libellous. They should always be true comments or you could find that your griping becomes a problem for you personally, so never make a comment that cannot be backed up.

If you are planning a holiday spend a little time on TripAdvisor and get a real feel for the destination or resort/s that you are interested in. Doing this will give you an insight into the experiences of other holidaymakers and prevent you from making a mistake by booking the wrong holiday. Don’t be put off by one comment mentioning food poisoning if there are another hundred praising somewhere as this could be an isolated incident. But if a hotel has constant comments complaining about it your money will be put to better use planning a holiday elsewhere.

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Making a complaint about your hotel after a disappointing holiday is a process where valuable help from a solicitor would be useful so you know your rights and what to say to make your case a strong one.

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Category: Travel Tips

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